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#App that updates your eta pdf
#App that updates your eta driver
#App that updates your eta windows

You can insert any tag from the legend on the right in the email text to provide your customers with the most detailed information. To send a live tracking link and actual ETA en route to your customers by e-mail tick box Send e-mail notification to clients.Once you are done with setting up the Live tracking page you can move to one of the two tabs - Email notifications and SMS notifications. Note: by default, the company name, the email and the web page are populated into the fields but you can easily add them to provide the appropriate info. This info will be displayed to your customers.

#App that updates your eta windows

The time interval is set below in Set time windows for updated ETA. Displays updated ETA - if this option is enabled the Live tracking page will feature the dynamically updated time window for the upcoming delivery/collection.Check this article to know more about the Updated ETA feature and how it can increase your customer satisfaction rate.

Updated ETA section is available to Advanced Plus, Order Pack, and Enterprise subscribers.

#App that updates your eta pdf

Displays the Download ePOD button- if you enable this option your customers will be able to download the ePOD PDF file right from the Live tracking page.

#App that updates your eta driver

Displays driver's name - you can leave your driver anonymous if this box is unticked.

Displays the Call button- tick this box and your customers will be able to call the driver right from the Live tracking page.

However you can prohibit changing order sequence in the mobile app in Track-POD Settings->Mobile workflow. Please note that changing order sequence by a driver in the mobile app will not affect information displayed to the client.

Displays client’s place in line - tick this box if you want your customers to see their position in line.

After the order has been completed the tracking page will be updated and your client will see order status, address, date&time, signature, and a photo taken by the driver.

Displays signature and photos - tick this box if you want the customer's signature and order photos to be displayed in the tracking link window once the order delivery/collection has been completed.

Prior to visiting a customer, a driver will tap the Notify button in the Track-POD Mobile App to send out a notification.įirst, let's configure the Live Tracking Page. You can also select ' Manually by driver at departure from previous stop' and thus set the task of notifying a customer on a driver.

If ' Automatically at departure from previous stop' is selected notifications will be triggered automatically by the system once a driver leaves the previous customer/site. You can select and enable one of the two possible options for sending notifications with a live tracking link and actual ETA. Step 1: Go to Settings -> Mobile Workflow -> Client's Sites and select how the notifications shall be triggered.

There are two steps required to set up Live tracking notifications with actual ETA en route. Let your customers know where their delivery is in real-time.

With the Advanced, Advanced Plus, and Order subscription, you can set up Email and SMS notifications to your customers both by e-mail and SMS with predictive ETA a link to the Live Tracking page that will be used to track a driver's location on the map, contact a driver, follow the progress of the route.